“If you don’t ask, you don’t get.” Susan first used this simple principle as a financially-strapped college student who needed to find a way to get course credit for an unpaid internship, without paying tuition. It was one of her first successful negotiations and helped to spark her passion for teaching this strategy, and other effective negotiating techniques, to business people of every level.
Susan is passionate about helping people develop as effective negotiators. She believes no one is born a master negotiator. Great negotiation skills come from a combination of knowledge, training, and practice. Susan has over 25 years of negotiating and negotiation training experience with domestic and international commercial companies, educational institutions, and nonprofits as a media executive at CBS and in-house counsel at National Geographic.
Susan offers training for organizations to transform their staff into more effective and successful negotiators. She believes that training should engage participants and offers highly interactive programs that get rave reviews from attendees and Human Resources departments.